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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Confirm and update schematic drawings and specifications
   • Obtain existing specifications and drawings and prepare additional or new schematic drawings and specifications for installation if required
   • Confirm all fittings, cable types and equipment locations with customer
2. Price labour, materials and other relevant items and establish availability
   • Obtain quotations and delivery dates from suppliers to ensure fair comparisons across suppliers
   • Estimate labour costs based on company or industry labour rates and conditions
   • Check pricing documentation to ensure supply proposal matches customer specification for material, quality and performance
3. Estimate labour, materials and other relevant item requirements
   • Prepare estimations allowing for contingencies during installation and relevant legislation, codes, regulations and standards
   • Calculate costs using standard unit measures where relevant
   • Ensure estimates will return a profit on installation where appropriate
4. Prepare and confirm quote with customer
   • Prepare an equipment installation quote that meets customer requirements
   • Negotiate changes and variations to meet customer and company needs
5. 5. Establish customer's financial arrangements
   • Obtain customer’s approval of purchase arrangements and method of payment
   • Complete finance company negotiations successfully, where required, and obtain customer’s agreement
6. Establish customer's financial arrangements
   • Obtain customer’s approval of purchase arrangements and method of payment
   • Complete finance company negotiations successfully, where required, and obtain customer’s agreement

Performance Evidence

Evidence of ability to:

determine customer equipment requirements

prepare detailed estimates, updated schematic drawings and specifications, including material and labour costs for telecommunications equipment installations

negotiate with contractors on material availability and pricing for customer equipment installations

complete detailed quotes for installations that allow for variations

negotiate and confirm variations to quote and financial arrangements with customer.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

describe features of customer telecommunications equipment

outline legislation, codes of practice and other formal agreements that impact the work activity

explain processes and techniques required to prepare plans, estimate and quote for installations

describe specific work health and safety (WHS) issues that may impact a quotation for customer equipment installation

outline typical issues and challenges that occur when negotiating with customers.

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